FREQUENTLY ASKED QUESTIONS

Organizations, companies and teams use it internally to organize and rate their product, professional and service vendors.

Two dollars per month for each user. 

Month to month. An organization or any of its members can cancel anytime. 

Yes. Your chosen admin can add your logo and pick from various colors to white label it for your company.

On your smartphone, go to your organization’s Star Vendors home page. Click your phones share button which may look like this, [It is a picture of box with arrow pointing up out of box]. Then click “Add to Home Screen”. 

As an administrator, go to your admin page and choose, “add a category” , then type in the category or categories as needed. 

No. This is an internal system private to your organization.

No. Your organizations vendors, ratings and comments are only available to your approved members.  Your organizations sections of Star Vendors are not searchable by google or other search engines. 

No. Unless the member(s) has been granted admin privileges. This is prohibited so members don’t accidentally add similar categories already in the system.  For example, you don’t want multiple category names for vendors in the same service, like lawyer, attorney, law firm, etc. As an admin you have the option of adding keywords to your chosen categories, so members find proper vendors.

Companies, Groups and Associations whose members desire to pick the best vendor for certain products or services. By combining personal experiences, you have a much better shot of receiving the best results. It’s your groups private access and rating system.

Your users add the vendors. This is your groups private “yelp” for your group’s vendors.

There is no minimum or maximum.

Both. It is a website, but it also works like an app on your smartphone. However, it is not available in the app stores. It’s licensed via a smartphone, tablet, or computer on this website.

Yes. It can be accessed on any smartphone. 

You can search the vendors in the appropriate category or do a keyword search.

We do not recommend charging vendors. However, you can charge vendors if you feel it’s proper. Vendors paying to be in your Star Vendors app might bring in more income to your company than the nominal cost of the system. The vendor(s) would pay your organization directly outside the Star Vendors system. If you charge vendors, be sure you are not violating any disclosure requirements or ethics considerations. 

The admin decides if members can add vendors, rate, and comment with or without admin approval. If set to require approval, the admin will receive notice to approve or deny the post. If set for no admin approval, members can add vendors, ratings, and comments with no delay. 

Yes, if the word Lawyer or attorney is added to the vendor information through categorization, or as a tag, or in the services provided, it will be searchable. 

No. The system only sends the vendors company name, contact name, phone number, email address and website. 

Advise your users to only post appropriate comments. While only your organization users can see the comments and ratings, other users might discuss or could screenshot the comments. For additional precautions set your account for comments and ratings subject to admin approval.